Refund policy

Digital Product Guarantee

At Sacred Willow, we stand behind the quality and effectiveness of our digital protocols. We want you to feel confident in your journey towards healing and regulation.

Product-Specific Guarantees

Because every healing journey and protocol is different, the specific guarantee timeline stated on the sales page at the time of your purchase is the guarantee we will honor. For example, some of our signature programs include an extended 365-Day Guarantee. Please refer to the specific product page for details. If otherwise unspecified, your order is backed by a 30 day guarantee.

How to Request a Refund

To initiate a refund, please email our support team at: amanda@sacredwillow.shop

Please include:

• Your Order Number.

• A brief sentence about why the product wasn't a good fit for you (this helps us improve).

Processing Time

Once we receive your request, your refund will be processed immediately. The funds will be returned to your original method of payment, typically appearing on your bank statement within 5-10 business days, depending on your bank's processing times.

Product Access

Upon refund, you are welcome to keep the downloaded files as our gift to you for trying the protocol. We trust that you will use them ethically.

Contact Us

If you have any questions about this policy or your order, please contact us at amanda@sacredwillow.shop.